I'm a Company
Questions about how to offer the benefit or manage your employees? Here is everything your company needs to know about Gympass!
Corporate Reseller
- I am a Corporate Reseller, how do I download my clients' invoices?
- My Wellhub payout is delayed: what should I do?
- How to set up and use the Wellhub for Channel Partners?
- How to request a correction to a corporate client's legal or trade name?
Get to know Wellhub for Companies
See more articlesCustomer via Reseller
- How to check employee seat usage per billing cycle
- My employees received an email saying 'plan cancelled' or are listed as 'ineligible'
- How to add or remove employees?
- I received a message stating that I am not a Registered Administrator. How do I recover or request access?
Getting started guides
- Wellhub for Companies: Everything you need to know to use the platform
- The complete access guide to Wellhub for Companies
- How can clients reach out to Wellhub Support?
- Quick Guide: Wellhub for Companies Platform Reports
Payroll
- How to dispute a payroll invoice?
- How does the payroll billing cycle work?
- How to manage deductions for employees who leave my company?
- Can I disable payroll deductions for an employee?
Contract & Subscription
- How to enable the option to add Family Members for company’s employees?
- How does the cancellation of the company's contract impact the collaborators?
- How to use the Reseller Hub?
- How to choose an eligibility key for your employees
Invoices and Tax Receipts
- Can the company's invoice amount change?
- How to choose which overdue invoices to pay in Wellhub for Companies?
- I received a billing notice after canceling the benefit: what should the company do?
- What is the non-taxable invoice and how do I pay it?
Employee management
- How do employees sign up for Wellhub?
- Can the company's benefit admin create an account in the Wellhub app?
- How to update your employee list
- Why is employee data masked on the Employee list?