The monthly fee paid by the company for the Wellhub subscription may change in certain situations, such as contract adjustments or adding extra employees.
Understand how these and other factors can alter your company's invoice amount:
If the company continues to grow after purchasing a Wellhub subscription, it’s possible to add more eligible employees than initially.
For each extra employee, an additional fee determined in the contract will be charged.
💡 How and when is the fee for additional employees be added to the invoice?
All additional employees added during the current payment cycle will be charged on the next invoice, always considering the updated value (in case of mid-cycle adjustments).
📌 Example
A company with a contract for up to 50 employees removed 3 of them and then added 3 new ones during the last payment cycle. At the end of this cycle, the final number of employees with access to the benefit was 53.
The next invoice for this month will include an additional fee for 3 extra employees, who were not part of the initial contract.
Important note
Check how many employees were added and removed from the employee list during the payment cycle by downloading the Engagement report in Wellhub for Companies. This will give you a complete overview of the number of eligible employees during the selected period and help you understand the final invoice amount.
Annually, the subscription price may be adjusted according to the contractual terms. This adjustment may include fees for standard subscriptions, add-ons, individual fees for extra employees, and more.
💡 The updated amount will be applied to the next invoice.
If the company receives a temporary discount on the subscription, the invoice will return to the standard price at the end of the promotional period.
In some cases, an adjustment to the invoice amount may be necessary to ensure the financial sustainability of the partnership.