Frequently asked questions
Gympass is now Wellhub!
How to sign up for Wellhub?
How to activate a plan on Wellhub?
How to pause your plan or a family member’s?
How to add Family Members?
How to fix account access issues?
How to reset your password?
How to change your email?
How to keep using Wellhub if changing companies?
How does the subscription payment work?
How to change your or a family member's payment method?
How to check in at Wellhub in person?
What happens if you forget to check in or cancel a class late?
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