Frequently asked questions
Gympass is now Wellhub!
How to sign up for Wellhub?
How to add Family Members?
How does the subscription payment work?
How to change your or a family member's payment method?
How to check in at Wellhub in person?
What happens if you forget to check in or cancel a class late?
How to activate a plan on Wellhub?
How to pause your plan or a family member’s?
How to fix account access issues?
How to reset your password?
How to change your email?
How to keep using Wellhub if changing companies?
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