I'm a Partner
Questions about becoming a partner? Check out all the answers here and the benefits of being a Wellhub partner!
Partner with Wellhub
- What is and how does Wellhub for gyms and studios work?
- How to become a Wellhub partner?
- How to access the Partner Portal?
- Partner Portal Guide: The management platform for gyms and studios
Contract
- How to request a contract review or plan change
- What is a Cash Advance?
- How Wellhub plans influence payments to partners
- How to view or get a copy of your partnership agreement?
Finance
- How does payment for partners work?
- How to check or download the gym or studio’s payment history?
- What to do if a payout fails?
- Does Wellhub issue invoices for partners?
Manage profile
- What is the Partner ID and how to find it?
- How to update bank account information in the Partner Portal?
- Understand what are Off-Peak Hours for Wellhub partners
- How can partners report a subscriber?
Check-ins
- How to view your check-ins in the Partner Portal?
- What are the different ways gyms and studios can validate visitors’ check-ins?
- How do retroactive check-ins work for partnered gyms and studios?
- Troubleshooting Partner Portal and Check-in Issues
Integrations
- How to set up your CMS integration?
- How to integrate Mindbody with Wellhub?
- Troubleshooting common CMS integration issues