We are here to help you. To provide you with a fast and seamless experience for our partners, you can easily connect with our support through our interactive digital channels.
Meet Leo, your Wellhub virtual agent
Get instant answers 24/7 with Leo, our dedicated Wellhub virtual agent. Leo can handle everyday questions right on the spot via our live chat.
If you have something more complex to discuss, ask for human support in the chat and Leo will seamlessly transfer you to a Wellhub Specialist, available Monday to Friday from 8 am to 5 pm (except on bank holidays).
To start a chat inside Partner Portal:
- Log in to the Partner Portal.
- Click Help in the navigation menu.
- Select the Chat option.
Help Center
The Help Center offers self-service support through guides, articles, and videos. You can also start a live chat by clicking the icon in the bottom right corner of this page.
Search our FAQs or start a chat
Another way of contacting us is to submit a request through our contact form:
- Scroll down to the bottom of the Help Center home page.
- Click Submit request.
- Select the option Partner.
- Pick the subject that relates the most to your issue.
- Fill out the required information and submit.
💡Our specialists will get back to you via email within 2 business days.
Important note
We don't offer phone support, but our team is fully available to help you quickly via chat!