I'm a Partner
Questions about becoming a partner? Check out all the answers here and the benefits of being a Wellhub partner!
Partner with Wellhub
- How can partners reach out to Wellhub support
- What is and how does Wellhub for gyms and studios work?
- How to become a Wellhub partner?
- How to access the Partner Portal?
Contract
- How to request a contract review or plan change
- What is a Cash Advance?
- How Wellhub plans influence payments to partners
- How to view or get a copy of your partnership agreement?
Finance
- How to understand your payments and financial reports?
- How to check or download the gym or studio’s payment history?
- How to add the W-9 form and TIN to the Gym or Studio's profile?
- What to do if a payout fails?
Manage profile
- What is the Partner ID and how to find it?
- How to update bank account information in the Partner Portal?
- Understand what are Off-Peak Hours for Wellhub partners
- How can partners create a challenge?
Check-ins
- How to view your check-ins in the Partner Portal?
- What are the check-in validation methods for Partners?
- How do retroactive check-ins work for partnered gyms and studios?
- Troubleshooting Partner Portal and Check-in Issues
Integrations
- How to set up your CMS integration?
- How to integrate Mindbody with Wellhub?
- Troubleshooting common CMS integration issues