To create an account in the Wellhub app, employees must be correctly added to the employee list.
Then, they must follow the sign-up steps in the Wellhub app, inputting the correct eligibility key.
💡 The eligibility key is defined by the company, and can be the employee’s email, NINO or PPS Number, employee ID, or a combination of these.
Important note
If employees are having trouble signing up, check if the eligibility key input hasn’t been changed or removed from the employee list, or check out the possible reasons and how to solve them in this article.