We are here to assist you! For a swift and seamless experience, connect with our support team through our interactive digital channels.
Meet Sofia, your Wellhub virtual agent
Obtain instant answers 24/7 with Sofia, our dedicated virtual agent. Sofia manages everyday questions right on the spot via our live chat. If you need to discuss something more complex, request human support in the chat. Sofia will seamlessly transfer you to a Wellhub Specialist, available Monday to Friday from 9 am to 5:30 pm (except on bank holidays).
To start a chat inside Wellhub for Companies:
- Log in to Wellhub for Companies.
- Click Chat with us in the left-hand navigation menu.
Help Centre
The Help Centre offers self-service support through guides, articles, and videos. You can also start a live chat by clicking the icon in the bottom right corner of this page.
Submit a request
You can also contact us by submitting a request through our online form:
- Scroll down to the bottom of the home page.
- Click Submit request.
- Select the Client option.
- Select the subject that is most relevant to your issue.
- Complete the required information and submit it.
Important note
Our support operates 100% digitally, and our team is fully available to assist you promptly via chat and email!