What happens after companies sign their contract with Wellhub?

Your company's wellness journey begins on our benefit management platform, Wellhub for Companies. This is an important tool that allows companies to manage their subscription.

After signing the contract, the company receives an email invitation to register and access the platform.

💡 We also offer training on Wellhub for Companies. You can access recordings or sign up for training sessions through the links sent by email after signing the contract. There’s no limit on the number of participants.

The employee appointed as the benefit admin when the company joins Wellhub will receive an email to complete their registration on Wellhub for Companies.

Once this step is done, it’s important to add more than one admin on the platform to avoid losing access to Wellhub for Companies in the absence of the benefit admin.

When registering, remember to set the appropriate roles, as each one allows you to perform specific tasks on the platform.

📌 Only people with the admin role can grant access and manage roles and permissions, or contact support.

For employees to have access to the benefit, the platform admin must include employees' information on Welhub for Companies.

This can be done by including employees individually, or by uploading a list with all employees’ information.

In this article you'll find the complete instructions on how to add and remove employees, or update the entire list.

On Wellhub for Companies, we have a library of ready-to-share assets for announcing the benefit to employees. To find the material, follow the next steps:

1. Log in to Wellhub for Companies.
2. On the home page, scroll down to the section Tell your team about Wellhub and click on View library.
3. Then download the material and share it internally.

On Wellhub for Companies, you can track engagement indicators and employee preferences to find out how they’re using the benefit. You can ‌also download reports with this data.

Invoices and payments are also managed on the Wellhub for Companies platform. There you can:

• Check or download invoices.
• Manage payments and update the credit card.
• Add purchase orders to invoices.
• Download the payroll deduction file, and more!

💡 Browsing the Payments & Billing category in our Help Center, you'll find lots of detailed instructions to perform these and other tasks.

If employees have any questions about Wellhub, they can find answers to frequently asked questions in our Help Center.

If they still need support after browsing the Help Center, employees themselves need to contact our team. Find out more about how to guide them in that case.