We are here to assist you. To provide you with a quick and seamless experience for our partners, you can easily connect with our support through our interactive digital channels.
Meet Sofia, your Wellhub virtual agent
Get instant answers 24/7 with Sofia, our dedicated Wellhub virtual agent. Sofia can handle everyday questions right on the spot via our live chat. If you have something more complex to discuss, request human support in the chat and Sofia will seamlessly transfer you to a Wellhub Specialist, available Monday to Friday from 7 a.m. to 6 p.m. (except on bank holidays).
To start a chat inside Wellhub for Companies:
- Log in to Wellhub for Companies
- Click Chat with us in the left-hand navigation menu.
Help Center
The Help Center offers self-service support through guides, articles, and videos. You can also start a live chat by clicking the icon in the bottom right corner of this page.
Submit a request
Another way to contact us is to submit a request through our contact form:
- Scroll down to the bottom of the home page.
- Click Submit request.
- Select the option Client.
- Select the subject that is most relevant to your issue.
- Complete the required information and submit it.
Important note
We do not offer phone support; however, our team is fully available to assist you promptly via chat!