When a gym or studio changes owners, it's necessary to change the ownership on the Wellhub partnership contract.
To do it, follow the steps below:
- Contact our team here, selecting Contact reason > Gyms > Contract review > Gym owner change, and provide the information from the previous and new owners.
💡 You must inform the Partner ID, tax ID, company’s legal name, and bank account details so the change can be made. - In a few days, you will receive a contract addendum via the provided email. Current and new owners must sign this addendum within 30 days of receiving it.
That's it! After signing the contract addendum, wait up to 2 business days for the information to be updated in the app and on the Partner Portal.
Important note
If the contract addendum isn't signed by the deadline, the space's profile will be temporarily deactivated and visitors won't be able to check in.