To validate check-ins at gyms or studios using an integrated Club Management System (CMS), the visitor's first check-in must be done correctly by following the next steps:
- After the visitor checks in using the Wellhub app, go to your CMS and confirm if a profile was automatically created via the integration.
- If not, set up the new visitor’s profile as you’d normally do.
💡 This step might require adding the visitor's Wellhub ID to their profile.
For their next visits, the check-ins will be confirmed in the Club Management System.
📌 If you have questions about how to perform this process in your CMS, check their Help Center. Here you’ll find the pages for the most popular ones: