Our partnered studios and gyms have their own cancellation policies, and they may differ from each other.
To avoid missing your daily check-in, cancel your booking within the partner's allowed cancellation period.
In cases of no-shows and late cancellations, the check-in will be counted, and you cannot access another class, gym, or studio on the same day, as the warning displayed on the app screen:
📌 If you cancel your class booking outside the cancellation window or don’t attend the class 4 times in one month, any upcoming classes you have booked will be canceled. New bookings will be automatically blocked until the end of that same month.
Your check-in for partners that do not require an advanced booking will still be available. Only new bookings will be blocked until the end of the month.
Always check in on the Gympass app before the class starts to avoid a no-show.