To cancel a class booking, select the screen version that best matches yours, then follow the step-by-step instructions:
- On the app's home screen, click on Profile.
- In the Agenda section, select the date of the booked class.
- Check if there is a cancellation window allowed.
- Select Cancel booking and then Confirm cancellation.
- Sign in to the Gympass app.
- Go to the gym, studio, or Personal Trainer page and select the day booked.
- Click on Cancel and on Yes, cancel booking.
💡 If you cancel your booking outside the allowed timeframe, you will forfeit the check-in for the day and may be blocked from new reservations until the end of the month.