When a Wellhub visitor cancels late or is a no-show for their booking, the payment for that booking depends on what is established in your partnership contract with Wellhub.
Personal Trainers who offer online classes will be paid normally if a Wellhub visitor cancels late or is a no-show for their booking.
Important note
Visitors who exceed late cancellations or no-shows may face penalties. Complying with the policy, and properly validating visitors' check-ins will help visitors avoid inconveniences and continue enjoying your space.