When a Wellhub visitor late cancels or no-shows their booking, the payment for that booking depends on what is established in your partnership contract with Wellhub.
💡 Personal Trainers who offer online classes will be paid normally if a Wellhub visitor late cancels or no-shows their booking.
Important note
Visitors who exceed no-show or late cancel may face penalties. Complying with the policy, and properly validating visitors' check-ins will help visitors avoid inconveniences and continue enjoying your space.